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Terms and Conditions

These terms and conditions (“Terms”) govern the use of the Prezzie website (“Website”) and the services provided through it. By using www.prezzie.in, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. Definitions

– “We,” “our,” or “us” refer to Prezzie.
– “You” or “user” refers to anyone accessing and using the Website.
– “Services” refer to the products and services offered through the Website, including but not limited to flower and cake delivery services.

2. Eligibility

You must be at least 18 years old or have legal capacity to enter into a binding contract to use our Services. By using the Website, you represent and warrant that you meet these eligibility requirements.

3. Ordering and Payment

3.1. To place an order through our Website, you may be required to provide certain information, including delivery address, contact details, and payment information. You agree that all information you provide is accurate, current, and complete.

3.2. Orders are subject to acceptance by Prezzie, and we reserve the right to refuse or cancel orders at our discretion. If we cancel an order, any payment made for the order will be refunded.

3.3. Prices for our products and services are subject to change without notice. You will be charged the price in effect at the time of your order.

3.4. Payment processing is facilitated through secure payment gateways. You agree to provide accurate payment information and authorize Prezzie to charge your chosen payment method for the total amount of your order.

4. Delivery

4.1. We will make our best efforts to deliver the products within the specified timeframe, which is generally within 6 hours of order placement. However, circumstances beyond our control may affect delivery times, and we do not guarantee exact delivery times.

4.2. You are responsible for providing accurate and complete delivery information. Prezzie is not responsible for any delivery problems or delays arising from incorrect or incomplete information provided by you.

4.3. If we are unable to complete a delivery due to unforeseen circumstances (e.g., recipient not available, natural disasters, etc.), we will make a best effort to reschedule delivery or provide a refund.

5. Cancellation and Refund

5.1. You may cancel an order at least 5 hours prior to the scheduled delivery time to receive a full refund. Cancellation requests made after this time may not be eligible for a refund.

5.2. Refunds will be processed to the original payment method used for the order.

6. Intellectual Property

The content on our Website, including text, images, and logos, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute this content without Prezzie’s express written permission.

7. Privacy

Your use of the Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

8. Changes to the Terms

Prezzie may update these Terms at any time. It is your responsibility to review these Terms periodically. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.

9. Contact Us

If you have any questions or concerns about these Terms or our Services, please contact us at [faisalbinsalembinbarek@gmai.com].

By using our Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. These Terms constitute a legally binding agreement between you and Prezzie.

Privacy Policy

At Prezzie, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, www.prezzie.in, and the services we offer.

1. Information We Collect

1.1. Personal Information: When you use our website, you may be required to provide personal information such as your name, contact information, and payment details. We collect this information to process your orders and provide our services.

1.2. Payment Information: When you make a purchase, we collect payment information, including credit card numbers or other payment details, to facilitate payment processing.

1.3. Log Data: We automatically collect information about your device and how you use our website. This may include your IP address, browser type, operating system, and the pages you visit.

1.4. Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us remember your preferences, analyze your use of our services, and serve you personalized content.

2. Use of Information

2.1. We use the information we collect to:

– Process and fulfill your orders.
– Communicate with you about your orders, deliveries, and account.
– Improve our website and services.
– Customize your experience by providing relevant content and offers.
– Comply with legal and regulatory requirements.

3. Sharing Your Information

3.1. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

3.2. We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, delivery partners, and marketing partners.

3.3. We may disclose your information to comply with legal obligations, protect our rights and safety, and enforce our policies.

4. Security

4.1. We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage method is completely secure, and we cannot guarantee the security of your information.

5. Your Choices

5.1. You can manage your preferences regarding the information you provide to us. You may choose not to provide certain information, but this may affect your ability to use some of our services.

5.2. You can opt out of receiving marketing communications from us by following the instructions in those communications.

6. Changes to this Privacy Policy

6.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will revise the “Effective Date” at the top.

7. Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at:

[faisalbinsalembinbarek@gmail.com]